Track Your Order
Enter your order number or tracking number below to see the latest status of your delivery. As soon as your order ships, we also email you a tracking link so you can follow it every step of the way.
How tracking works
Processing time: 1 to 3 business days (Monday to Friday).
Transit time: 4 to 8 business days (Monday to Friday).
Total delivery time: 5 to 11 business days (Monday to Friday).
Please allow up to 48 hours for tracking details to update after your order ships. If your order has not arrived within the estimated window, contact us with your name and order number and we will help right away.
Need help with your order?
Address: 22 Wheel Forge Way, Trafford Park, Stretford, Manchester M17 1EH, UK
Phone: +44 7831 422822
Email: contact@norfloor.shop
Customer service hours: Monday to Friday, 8:00 am to 5:00 pm (GMT). We aim to respond within 1 to 2 business days.